Privacy Policy
Last updated: January 15, 2026.
Tivlixo d.o.o. (hereinafter: "Tivlixo", "we", "us") is committed to protecting the personal data of its users. This Privacy Policy explains how we collect, use, store and protect your personal data when using our real estate crowdfunding platform.
1. Data Controller
The controller of your personal data is Tivlixo d.o.o., with its registered office at Ulica grada Vukovara 271, 10000 Zagreb, Croatia, OIB: 73928156402. For all questions related to the processing of your personal data, you can contact us at the email address: privatnost@tivlixo.com.
2. What Personal Data We Collect
We collect the following categories of personal data: identification data (name, surname, email address) that you voluntarily provide through the contact form; technical data (IP address, browser type, operating system, access time) that are automatically collected when you visit our website; data on the use of our platform (visited pages, duration of visit, interactions with page elements).
3. Purpose and Legal Basis of Processing
We process your personal data for the following purposes: responding to your inquiries sent through the contact form (legal basis: consent); improving the functionality and user experience of our platform (legal basis: legitimate interest); fulfilling legal obligations, including regulatory requirements related to financial services (legal basis: legal obligation); protecting our legitimate business interests, including fraud prevention and platform security.
4. Data Retention Period
We keep personal data only as long as necessary to fulfill the purposes for which they were collected. We keep contact form data for a maximum of 12 months from the last contact. We keep technical data and usage data for a maximum of 26 months. In case of legal obligation, we may keep data longer, in accordance with applicable regulations.
5. Your Rights
As a data subject, you have the following rights under the General Data Protection Regulation (GDPR): the right to access your personal data; the right to rectify inaccurate data; the right to erasure ("right to be forgotten"); the right to restrict processing; the right to data portability; the right to object to processing; the right to withdraw consent at any time. To exercise your rights, contact us at: privatnost@tivlixo.com.
6. Data Security
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction or damage. This includes data encryption in transit (SSL/TLS), regular security audits and restricted access to personal data only by authorized persons.
7. Transfer of Data to Third Parties
We do not sell or rent your personal data to third parties. We may share data with trusted service providers who help us in our business (e.g. hosting services, analytical tools), who are required to protect your data in accordance with the GDPR. In the event of data transfer outside the European Economic Area, we ensure appropriate safeguards.
8. Contact and Supervisory Authority
For all questions or complaints related to the processing of personal data, you can contact privatnost@tivlixo.com or by mail to Tivlixo d.o.o., Ulica grada Vukovara 271, 10000 Zagreb. You also have the right to file a complaint with the competent supervisory authority: Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, www.azop.hr.